Tag Archives: computers

Bait and Switch Best Buy

In my job, I’m required to purchase/source a lot of computer gear for a number of clients, not to mention friends and relatives.

I needed a bluetooth adapter, so I can quickly get the pics off of my cell phone. I usually go to Generic Computers to buy all my stuff, but since we’ve moved to Surrey, they are a 90 minute round trip. A Bluetooth adapter should run anywhere from 15 bucks to 30 bucks, hardly worth a 90 minute trip.

Bad BusinessSo I head to the local Best Buy – they have two bluetooth adapters – one is $39.95 and the other is $14.95. The $14.95 one looks a bit cheap, and has no cap, but what the heck, I’m only grabbing pics off a phone – it’s perfect. Grab one and off to the checkout.

She rings it in and takes my card and swipes it, I do the punching in crap and then I notice she’s charged me over 40 bucks… Whoa I say – it’s $14.95. I must have grabbed the wrong one – so I run back and grab the other style. Nope – it too is $39.95. So I say, I’m not paying that much for that product. Give me my money back.

I can’t do that she says, you’ll have to go stand in line for a refund. So I do. When I explain to the guy what is going on, he says, well if it’s labelled $14.95 you should get it at that price. I said, that’s what I thought. He says, show me where you got it. I do. The sign is missing. Some young guy comes over and says, yes it was a mistake, I said mistake? There are two styles here, one at one price, one at the other, there are 6 adapters in one style on this rack, and 4 DIFFERENT adapters on the other rack. What gives?

Long story short – too late I know – they will not give me the adapter at the price displayed in their store. Last year I spent over $5000 dollars in Best Buy. Guess how much I will be spending in Best Buy in the future?! Can you say ZERO DOLLARS??

Also, I’m urging YOU not to purchase anything from Best Buy.